Rogue Servers

This terms of service agreement (the “Terms of Service”) governs the terms and conditions which RogueServers LLC will provide hosting products and services (the “Products and Services”) to Customer (defined below) described in the order form submitted in connection with these Terms of Service (the “Order Form”). For purposes of these Terms of Service, “Customer” shall mean the entity, or if being purchased by an individual, the individual executing this online transaction via click wrap agreement. WE RESERVE THE RIGHT TO AMEND, ALTER, MODIFY, REPLACE OR SUSPEND, FROM TIME TO TIME, IN ITS SOLE DISCRETION, ALL OR ANY PORTION OF THESE TERMS OF SERVICE, THE SLA, THE AUP, AND ITS PRIVACY POLICY. CUSTOMER REPRESENTS AND WARRANTS THAT IT HAS READ, UNDERSTOOD, AND ACCEPTED THE TERMS OF THE SLA, AUP, PRIVACY POLICY, AND THESE TERMS OF SERVICE.

By accessing and using this site, you accept and agree to follow the terms of service on this agreement. When using this site particular services, you shall be subjected to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS. These other agreements include our Usage Policy and Privacy Policy.

• We reserve the right to terminate your account at any time, with or without given notice. Your account will be terminated if you are found violating any of these terms.
• In order to register on our site, you are required to have a valid email address. Registering with a fake email address will result in termination of your account.
• When ordering a service from RogueServers, you are only renting the service. All services remain the property of RogueServers.
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• RogueServers will activate purchased Products and Services after payment has been received, and verified to not be fraudulent. In most cases, payment verification is automatic but may require manual review in rare circumstances.
• In the event of a chargebacks or reversed transactions made on your account, your account will be terminated immediately and will be banned from using our services in the future.
• RogueServers will automatically terminate overdue services.
• You are responsible for canceling your service on RogueServers.com/clientarea. If you do not cancel your service, it will renew automatically.
• You are responsible for cancelling automatic payments after your service has been terminated.
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• We offer a 72-hour refund policy on your first purchase with us if you are not satisfied you have the option to request a refund. No refunds are allowed after 72-hours or on subsequent purchases. If you wish to get a refund, you must request it via ticket. This policy excludes payments made via Cryptocurrency (e.g. Bitcoin)
• Customers are only eligible to be approved for a single 72-hour refund on their account.
• RogueServers account credit is non-refundable.
• No refunds or account credit will be issued for premature cancellations.
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• We provide a 99.9% Uptime on our Hosting Services. This excludes, maintenance and events outside of RogueServers’s direct control such as, but not limited to acts of God.
• In the event RogueServers fails to provide 99.9% uptime, a pro-rated credit for any downtime can be requested by the customer within 48 days of the event.
• Planned system maintenance or events outside of RogueServers’s direct control do not count towards our uptime. Downtime can only consist of unplanned downtime. The inability to connect because of your own connection issues is not our responsibility.

RogueServers assumes no responsibility for any and all data hosted on our service. You agree to take full responsibility and to maintain appropriate backup of files and data stored on our servers. Any backup services provided by RogueServers, whether paid or not, are offered with no warranty or guarantees.

TO THE FULLEST EXTENT ALLOWED BY LAW, RogueServers PROVIDES ALL PRODUCTS AND SERVICES “AS IS”, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

• Servers may only be used for the services they were intended and you may not install or use unauthorized third party programs. We do provide technical assistance such as a need for help with our Pterodactyl Panel and Server Hosting problems, and will not be held responsible, for any third party software uploaded to our services. Unauthorized usage, such as attempting to access or interfere with other clients data, will result in the suspension of your services.
• Bypassing any limits or restrictions that your service is provisioned with, such as limited allocations, RAM limits, or CPU restrictions or any usage restrictions will result in the suspension of your services without any refunds.
• Your usage must be reasonable and should not place excessive load on our hardware or available resources. You may not interfere with the services we provide to other customers. In rare situations, we may place restrictions on your services if your usage interferes with the services provided to other customers.
• Servers should only store data related to the game. They are not meant for storing personal files, backups, etc. If your storage usage becomes disruptive to other game servers on the same node we have the right to suspend your service until a resolution is reached.
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• You shall use RogueServers services only for lawful purposes. Transmission, storage, or presentation of any information, data, or material in violation of the Federal and State laws of the United States is prohibited. Any materials RogueServers judges to be threatening or obscene will be taken into action.
• The following are strictly prohibited uses and may result in immediate suspension and/or termination if discovered on your account:
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Illegal Activity

Denial of Service (DoS) attacks

Port scanning

Botnets

TOR exit nodes

Open proxies

Open DNS resolvers

Illegal downloads/Piracy

Public video chat (e.g., CamFrog, Visichat)

Virtual currency / cryptocurrency (*coin) mining

Crypto verification (SmartNodes, etc.)

Facebook crawlers

IP spoofing

Fake/Replica product websites

Phishing

World Community Grid, Folding at Home, or similar software

Prime95

CrystalMines

HYIP websites

Booter/Stresser websites

HitLeap or any artificial traffic creation

Multics, CCcam, or any other card sharing software

Mass mailing spam and marketing mail servers

AUP:
You must also abide by Cogent’s AUP https://www.cogentco.com/en/acceptable-use-policy

AUP:
You must also abide by Hurricane Electric’s AUP https://he.net/aup.html